Frequently Asked Questions Latest 10 Questions
For personal websites with up to 3 static pages, the FREEBIE Plan is ideal.
For small business websites with 3-5 pages, the STARTER Plan is recommended.
For a medium sized business website with 5-7 pages or more and a shopping cart, the BUSINESS Plan is recommended.
For an e-commerce and heavy dynamic business websites with dozens of photos the BUSINESS PRO Plan is recommended.
NB: Regardless of which hosting plan you initially choose, you will be able to upgrade/downgrade your hosting plan to any of the other hosting plans whenever you want you. You will simply be charged/refunded pro rata.
If you are looking for a domain TLD that is not shown on our website then Contact Us and we will enable the TLD server for you.
Yes, all our Customers regardless of the package they have subscribed to, can monitor their disk space and bandwidth usage through cPanel. Simply login to cPanel and under the <Files> section you will find your 'Disk Usage' stats and under <Metrics> section you will find your 'Bandwidth' usage.
You can also login to your Client Area and find your Disk Usage and Bandwidth usage.
Yes, Domain Hosting will send you reminder emails 60, 30,14 and 3 days before the expiry date.
If a Customer has exceeded their bandwidth allocation then they will be charged at NZ$0.02 per MB overage use.
Yes, this can be done from your Client Area. See How to upgrade/downgrade my hosting package plan for detailed steps on how to do this.
If you are paying using PayPal then it will take less than 5min for your domain name to be registered and your cPanel account to be created.
If you are making an online Bank Transfer then it could take up to 2 days for the funds to clear and show up in our account. Once the funds have cleared it will take a few minutes to register your domain name and to setup your cPanel account.
Yes, this is called Parked Domains and the total allowed depends on the hosting plan that you have selected. This varies from 1 to 10.
Primary Name Server: ns1.domainhosting.co.nz
Primary Name Server IP: 126.96.36.199
Secondary Name Server: ns2.domainhosting.co.nz
Secondary Name Server IP: 188.8.131.52
Yes, we offer Monthly, Semi-Annually, Annually, Bienially, and Triennially billing cycles.
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